Industry Leading IT Services Provider, Educational Technology, NSW | ID: 1398

The business is a specialised IT services provider that was established circa 2000, building over two decades of focused expertise in the education technology sector. The business has developed strong relationships with the NSW Department of Education and maintains high client satisfaction levels through its professional and reliable service delivery.

The main service offering of the business includes:

• Contracted IT Support to Schools (Recurring): Ongoing, comprehensive IT support services under contract arrangements with NSW government schools, providing predictable recurring revenue and representing the majority of the business’s income stream.
• Ad-hoc/Casual IT Support to Schools: Flexible, on-demand technical support services for NSW government schools requiring immediate assistance, emergency repairs, or project-specific expertise without long-term contractual commitments.
• Project-Based IT Support to NSW Department of Education: Specialised technical services and large-scale implementation support for Department of Education system deployments, infrastructure upgrades, and strategic IT initiatives.
• Ad-hoc Support to Small Number of Business Customers: Limited commercial IT support services provided to a select portfolio of business clients outside the education sector, representing a minor but complementary revenue.

The business is positioned to capitalise on significant market expansion opportunities within the NSW education sector, where numerous public schools currently rely on inadequate internal IT support or operate without external contractors entirely. In contrast, many private schools with internal teams could benefit from supplementary external expertise.

The business presents an outstanding opportunity for IT support providers seeking to enter or expand within the education sector, existing educational service companies looking to diversify into IT services, or any organisation aiming to establish a dominant position in the specialised NSW schools IT support market.

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